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Product Listing – Remote Home Monitoring

CloseBy Network Sensor

Can Receive Alerts by Phone or Email

CloseBy Network, subsidiary of Card Access, Inc.

Basic system: $2,800, which includes four door/window contacts, three motion sensors, one bed occupancy sensor, one chair occupancy sensor, one contact/temperature sensor, one “contact me” button for emergencies (if the person can remember to push the button during an emergency), and other necessary equipment. This fee also covers the first six months of monthly service.

Installation: $500 - $1,000. This system is professional installed by local dealers so you'll need to contact the dealer for pricing. (Pricing depends on several factors, including the home location and complexity of the system installed.)

Monthly Monitoring Service: $40.00 (Billing begins after the first six months)

CloseBy Network, subsidiary of Card Access, Inc.


What the Person with Dementia Needs

  • Broadband Internet connection (but no computer)

  • What the Caregiver(s) Need(s)

  • Telephone
  • Internet access

    The listing of these products is for informational purposes and individuals must use their own caution and judgment when using these resources. Functional levels and changes in judgment and reasoning are highly variable in people with dementia. Interventions must be individualized and continually assessed because those that are effective for some individuals may only work briefly and may not work at all for others.

    Today's smart technology can monitor the activity of a loved one who's living alone so you can check in on them from a remote location and offer support as needed. It helps to identify problems as they occur so you can intervene before they become full-blown crises.

    These smart systems can be very helpful for the right person who can still safely live on their own, but who needs daily monitoring and some back-up support.

    CloseBy Network is a monitoring system that combines smart home technology with an internet connection to provide continuous updates to you, the caregiver, via the internet or via telephone or email (including text messages). This system uses a combination of sensors and software tied to a secure web application to allow you to choose what to monitor, how to receive the information, and to whom alerts should be sent.

    The system works by:

    Receiving information from discretely placed wireless sensors around the home (temperature, cabinet/door/window, and motion sensors) where activity can be monitored (doors, bed, kitchen, medicine cabinet, refrigerator, etc.); this information is sent to the company's secure web server to be analyzed by the internet-connected controller. A broadband connection is required for the control box, but no computer is needed.

    Learning the person's normal routines and sending alerts to you or another designated caregiver if an unusual activity pattern develops.

    Following setup, you and other invited family members and caregivers (with the required password) can receive alerts and/or monitor the person's environment and activity patterns from any internet browser using a secure connection.

    You can log on to the secure website anytime to check the person's recent activity level, as well as the indoor temperature, etc.

    You can get automatic alerts (you chose when and how) by email, text, or phone if the person engages in a particular activity or departs from normal routines, such as

  • Opening an outside door
  • Getting out of bed at night & not returning
  • Not getting into bed
  • Not accessing medications
  • Not opening the refrigerator door to eat
  • Not realizing the indoor temperature is too hot or too cold
  • Leaving the stove on

    The person doesn't have to wear or push any devices (essential for a person with dementia who will often forget to do so), but an emergency pendant does come with the basic package for those who can use it correctly.

    You get real time information on status of the person you're caring for without video cameras.

    You can add to or change the system as the person's needs change. For example, you can be sent an alert if the stove isn't turned off after a specified time, say, for example, 10 minutes, or any time the stove is turned on.

    You can use the system at the basic level or expand to include extra sensors (e.g., motion or wireless smoke alarms).


    The sensors could be removed by the person or the control box unplugged.

    There are limits to what motion sensors can do. For example, a motion sensor may indicate that medication has been accessed in the pill box or medicine cabinet, but cannot verify the medications were actually taken.

    There must be someone who can respond to alerts (though several family members, and even professional caregivers, can share this responsibility if you have the budget).


    Cost is beyond the financial means of many caregivers.

    This product has not been tested by ThisCaringHome.org.

    Product Selection Criteria

    Our goal is to teach you how to be a good consumer and to help you learn about specific products and unique product features that may enhance your safety and the safety and function of the person with dementia. The products shown in This Caring Home serve as examples only. Manufacturers continually change product specifications and the products represented may be different from those now on the market.

    We realize this is not an all-inclusive list. Products featured in This Caring Home were chosen for one or more of the following reasons:
    • Affordability
    • Attractiveness
    • Availability
    • Color selection
    • Ease of use
    • Quality
    • Safety
    We encourage you to discuss product selection with other caregivers and health care professionals.

    How We Tested

    "ThisCaringHome.org tested many products that are commonly recommended for best practices to identify the best use of these products and any potential problems in their use by caregivers and individuals with dementia. Each product included in an Expert Review was tested in a home environment, either an apartment or a single family home (or both), by at least two people. Rosemary Bakker, interior designer, gerontologist and dementia specialist, was one of the testers for every product. Whenever possible, we tested the product over time, sometimes days, weeks, or months, for:
    • Ease of use
    • Reliability
    • Potential safety issues
    As a result of our testing, we're listing the pros and cons for using these products and including safety precautions for various products. These products were not tested by persons with dementia. We hope in the future to do case studies to learn more about what works and what doesn't work in a larger variety of caregiving situations and home environments."

    Products listed on our website but not tested by ThisCaringHome.org are referred to as "Product Listings".

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