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Product Listing – Automated Telephone Reminder Services, Monthly Fee

Automated Telephone Reminder Services, Monthly Fee

There are many companies that offer reminder services using computerized voices or other people’s voices, but we are only reporting on those that allow the option of recording the message in your voice.

CARE Call Assurance by Database Systems Corp.

$15 monthly fee for a yearly subscription; other payment options available.

The listing of these products is for informational purposes and individuals must use their own caution and judgment when using these resources. Functional levels and changes in judgment and reasoning are highly variable in people with dementia. Interventions must be individualized and continually assessed because those that are effective for some individuals may only work briefly and may not work at all for others.

Several companies offer telephone reminder calls that allow you to record, in your own voice, customized medication and safety reminder messages on the days and at the times you specify. For example, a message might be, "Mom, it's time to take your medicine" (you can specify which one) or "Dad, it's time to lock the door before you go to bed."

The person still uses their own phone – no special phone or equipment is needed.

Features to Look For
Messages in Your Voice
For persons with dementia, we recommend using companies that allow you to record your own message, ensuring that the voice is familiar to the person with dementia. Additionally, when you record the message, speak slowly and enunciate clearly, which can make all the difference in your loved one’s ability to understand the message.

Caregiver Alert
Choose a service that automatically contacts you or other designated caregivers if the person hasn’t answered or acknowledged a reminder call. Check to see what options you have in receiving the alerts (phone, email, etc.).

The person may not be able to follow the directions - pressing a specific number on the keypad - to acknowledge a call.

Even if the person acknowledges the reminder call, this cannot guarantee that the meds are actually taken.

Check that the phones are located for safe, easy access and that the person can clearly hear what you are saying. Click here for more information on easy-to-use phones.

You may want to consider keeping your loved one’s meds next to the phone for convenience (if safe to do so).

This product has not been tested by ThisCaringHome.org.

Product Selection Criteria

Our goal is to teach you how to be a good consumer and to help you learn about specific products and unique product features that may enhance your safety and the safety and function of the person with dementia. The products shown in This Caring Home serve as examples only. Manufacturers continually change product specifications and the products represented may be different from those now on the market.

We realize this is not an all-inclusive list. Products featured in This Caring Home were chosen for one or more of the following reasons:
  • Affordability
  • Attractiveness
  • Availability
  • Color selection
  • Ease of use
  • Quality
  • Safety
We encourage you to discuss product selection with other caregivers and health care professionals.

How We Tested

"ThisCaringHome.org tested many products that are commonly recommended for best practices to identify the best use of these products and any potential problems in their use by caregivers and individuals with dementia. Each product included in an Expert Review was tested in a home environment, either an apartment or a single family home (or both), by at least two people. Rosemary Bakker, interior designer, gerontologist and dementia specialist, was one of the testers for every product. Whenever possible, we tested the product over time, sometimes days, weeks, or months, for:
  • Ease of use
  • Reliability
  • Potential safety issues
As a result of our testing, we're listing the pros and cons for using these products and including safety precautions for various products. These products were not tested by persons with dementia. We hope in the future to do case studies to learn more about what works and what doesn't work in a larger variety of caregiving situations and home environments."

Products listed on our website but not tested by ThisCaringHome.org are referred to as "Product Listings".

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