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Alzheimer's & Dementia
Kitchen & Dining
Living Room - Any Room
Smart Home
Outdoors - Wandering


"Checking in"
Getting help

User-Friendly Phone
Large letters
Volume control
Loud ringer

Hover over problem for solutions
Forgets numbers
Leaves phone off hook
Makes repeated calls
Forgets messages
Forgets caller's identity


If the person lives alone or spends time alone, make sure he/she has a telephone in the main rooms in which he/she spends time. Not only does it provide opportunities for socialization, but it lets you check in on the person and offer help from a distance – for example, giving a medication reminder, or for the person to obtain help, when needed, in an emergency.

Common problems are often due to both the aging process and dementia. The person may be dialing the wrong number because the lettering on the phone is too small to read, or the person may have forgotten the number due to memory loss. And without a special phone with volume control and a loud ringer, he/she may misunderstand words or not even hear the phone ring. So for starters, make sure the phone has large letters, adjustable volume control, and a loud ringer.

Over time, the person will have problems using the phone, so it's helpful to know what some of the common issues are and how to resolve them.

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